At Sunstone Tattoo, every project begins with intention. Because we are a private, relationship-driven studio, we invest significant time and focus into understanding your concept, planning your design and preparing for your session. To reserve this time and maintain the discipline and direction that defines our studio, all appointments require a non-refundable down deposit. 

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A deposit is not only a placeholder, it represents your commitment to the process and allows us to dedicate the necessary energy to your design. Your deposit covers the admin work, communication, preparation, and the time we block out exclusively for you. Once we accept a project, we decline others to honor your spot. For this reason, deposits are non-refundable under any circumstance. 

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Rescheduling is allowed with proper notice. If you need to adjust your date, notify us at least 48 hours in advance so we can shift our calendar responsibly. Last-minute changes, cancellations or no-shows will result in a forfeit of the deposit. Chronic rescheduling or major concept changes may require an additional deposit. 

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Please understand: submitting a deposit does not guarantee that every idea on the planet will be accepted. We curate our projects intentionally and only take on pieces that align with our style, direction, and availability. The deposit holds your approved session, NOT automatic approval of any new or altered concepts.

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By submitting a deposit, you acknowledge that you have read, understood, and agreed to these terms. This policy protects our time, our craft, our studio flow, and the clients who value the work that we create. We appreciate your trust, your commitment and your respect for our process. 

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Sunstone Tattoo is built on discipline, intention, and direction. This policy reflects that foundation. Thank you for understanding.